Ordering Information

We accept personal checks, company checks, money orders, cashiers checks, VISA, MasterCard's, American Express and Discover Cards.  Make all checks payable to "Motorhelmets.com c/o Aiya! Inc.".

Visit our UPS Shipping Matrix, our US Air Mail Shipping Matrix, or our US Surface Mail Matrix, for an estimate on delivery charges. (See Below)   Military address customers are assessed an additional handling fee of $10.00

To avoid shipping and handling fees upon cancellation of order, notification must be made before your order has been processed. Any goods already shipped will be charged shipping and handling fees and any refunds can not be charged back until goods are returned to us!  We cannot guarantee the cancellation of any new orders until our shipping warehouse sends the service dept. written verification.

All products are sold with full manufacturer's warranty.  Please check with the manufacturer for specific product warranty information.  All sales are final.  We will accept returns for items which are defective upon receipt.  We must be notified of defect or shortage of parts within 72 hours of receipt.  Defective items will be replaced with the same or comparable item.  Returns for refund will be charged a 20% restocking fee and must be returned within 7 days in new and re-saleable condition.  Shipping & Handling is never refundable.  Shipments back to us must be paid and insured by the buyer under all circumstances.  Sorry, Hawaii, Puerto Rico, Alaska, & all international customers are liable for freight under all circumstances. 
 

We do not guarantee delivery.  Delivery guarantees are assumed by the shipper.   We can only ship via your request.  We do not take responsibility for late shipments due to UPS delivery error or errors by other shipping companies.  There are no refunds due to errors of this nature.   We usually ship within 2 working days.
 

Any orders made through us assumes you understand and agree to abide by our policies.
 

Provide us with the following information with your order:

 

• ● Complete Name
   

• ● Company Name (If it is a company purchase)

• 
  ● Main Address

• 
  ● Mailing Address (If Different from Main Address)

• 
  ● Day & Evening Telephone Number

• 
  ● If Ordering By Credit Card Please Provide Us With The Name on The Card, Card Type i.e. Visa/ MC/
     AMEX/ Discover, Number on The Card, and The Expiration Date. Also provide us with the credit card
     billing address.
   

• ● If It Is a Company Order Please Indicate a Purchase Order Number If Any.

• 
  ● Description of The Product, Part Number, Quantity Desired, and Unit Price.

• 
  ● If Residing In California, Please Add 8.25% Sales Tax.

• 
  ● Indicate The Method Of Shipment Desired: UPS Ground, UPS 3rd Day, UPS 2nd Day, UPS Next Day
     Priority. All Orders Must Be Received Before Noon Or Shipments May Be Delayed One Day. All Orders
     Must Be Approved and We Must Have Stock On Hand Before Orders Can Be Shipped.
   

• ● Please Be Aware That Shipping Charges Are Estimates Only and The Actual Shipping Charge May Vary.

• 
  ● Add Up The Quantify Prices, Use The Shipping Matrix Below and Add Shipping And Handling Fees, and
     then Add Any Applicable Sales Tax. (If You Live In California, Please Add 8.25% Sales Tax). The
     Shipping Matrix is a guide only and actual shipping fees may vary.

• 
  ● Call Us, Fax Us, Email Us, or Mail In Your Order Today!
     Mail Your Orders To:
  
   

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                                  Motor Helmets
                                  c/o Aiya! Inc. Service Dept.
                                  1871 W. Commonwealth Ave, Fullerton CA 92833 USA
                          Tel: 714-879-8882 / Fax: 319-937-4457
                                  Express Order Line: 800-288-0640
                                  Make all checks payable to Aiya! Inc.
   

  ---

   

• ● As Soon As We Verify Your Order One Of Our Customer Representatives Will Contact You.
   

• ● If you wish for us to ship to an address different from your credit card billing address, we may require
     you to fax us a copy of your credit card along with your Driver's License ID or other Valid ID.  This is to
     ensure that you are the actual bearer of the credit card.
   

• ● Attention all International Customers! (excluding Canada and Puerto Rico).  Minimum orders are $50
     and please allow up to 15 working days for your order to be processed. We Will Email You The
     Approximate Shipping Amounts, Just Tell Us Where We Are Shipping.  All Tariffs and Local Taxes In
     Your Country Is The Responsibility Of The Purchaser.  Please add $20 if you are paying by a Non-
     United States Check.  A $5 special handling fee will apply.
   

• ● Read our Warranty and Return Information
  
  
     Thank you for making Motorhelmets.com a leader in rider accessories!